dnforum.com, very bad support!

I purchased a sticky thread on dnforum.com, it was paid for 3 days ago now and was supposed to start on saturday. After the thread was never displayed i PM'd the admin who made me submit a support ticket.

The admin gave me unpolite responses, he gave me no clear direction to submit the support ticket. I dug around the website for several minutes and eventually submit a ticket.

Current situation.....24 hours down the line, no response from the support ticket, no response from the PM to the admin and still no pinned thread. It looks like my $50 i paid upfront to start this campaign on saturday has gone to waste.....for the time being.

Considering i am a platinum paid member, i would expect abit more curtosy and helpfulness from the staff. How hard is it to pin a thread anyway?

I will keep you updated.