Forum software suggestion...

Not that I'd expect RW to abandon Jive any time soon... but eventually, when Jive is feeling too stale and old and brittle, I'd suggest that RW look into the forum software running Stack Exchange sites.


For example: Ubuntu has a very similar support model, with a forum full of helpful people and a system to get questions answered. Using Stack Exchange users are rewarded when they ask good questions, or when they provide good answers. Users are slightly penalized when the ask poor questions or provide poor answers. Voting someone's answer down even penalizes the user who voted, which reduces overuse of the voting functions.